The Evolution of KM This week, the topic of knowledge management (KM) was highlighted, in which several scholars have noted its evolution since its conception (Davenport, 2015; Dixon, May, 2009; Dixon, March, 2009; Jarche, 2010; Jarche, 2016). KM was first considered important for organizations to identify and store explicit knowledge and to connect people to content, then shifted for the purpose of formulating social networks and communities of practice and to connect people to people, and then transitioned to a third generation in which KM was considered essential for leveraging collective knowledge and generating conversations (both in-person and via virtual spaces) and to connect people with decision makers (Dixon, May, 2009). This third stage of KM stemmed due to the erosion of cognitive authority that existed within traditional centralized and hierarchical organizational structures, failing to include strategy at the level of top and middle management, and recognizing the v...
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