Week 5 Blog - Networked Workers: Challenge or Opportunity?
Everybody is online, all the time. Rapid and increasing developments of the Internet, artificial intelligence, and technology has resulted in workers becoming more connected, but is also presenting both challenges and opportunities associated with networked workers. Although the primary concern of technological advancements is that automation will continue to replace standardized and routine work, it also facilitates the growth of new work and provide an opportunity to bolster human capabilities when adapting to these changes (Anderson & Smith, 2014). Networked workers increase business value because faster access to knowledge is forcing employees to engage in more critical thinking when addressing complex problems, to become more transparent and creative with solutions, and to do so without the need for managerial oversight (Jarche, 2013). Jarche (2017) suggests employees need to learn and develop human capabilities while simultaneously engaging in work, and Davies, Fidler, ...